At Get Going, we’re passionate about providing our customers with the best possible quoting experience, and policies which actually fit their needs. We appreciate that purchasing travel insurance can sometimes be a confusing process (how much cover do I need for what now?), which can lead to a purchase decision being made based mostly on price, and then uncertainty over whether a claim will actually be covered or not.
Our commitment to our customers and simplifying the travel insurance buying process has led us to partner with albert & eddie to power our new customer journey.
How does it work?
The albert & eddie algorithm works by asking you for a few additional details about your trip and travel insurance needs. Based on these answers, we then provide a short list of results across our entire product range (not just Get Going products) which meets your needs.
For example, we’ll ask you roughly how much you paid for your holiday per person, so we can ensure we only display products which will cover at least this amount in the event you have to cancel your trip.
This should ensure that you have a simpler quote process, and are only shown products which actually meet your needs – making the decision process easier and giving you more certainty in the event of a claim.
It also ensures that, if one of our sister brands has a cheaper price, we’ll show it to you – simple as that.
Why did we choose to use the albert & eddie customer journey?
Using their smart technology, albert & eddie remove the risk of you seeing too many options and being completely stuck on which one to choose.
albert & eddie’s smart comparison tool will always aim to offer you three top products which meet your trip criteria, so you can choose the one that’s right for you. This should ultimately lead to better claims outcomes and increased overall customer satisfaction.
Who or what is albert & eddie?
albert & eddie (named after Albert Einstein and Thomas Eddison) is a smart comparison tool, and we are proud to now offer this unique algorithm to our Get Going customers.
Just so you know, Get Going and albert & eddie are part of the same family, which is owned and distributed by Travel Insurance Facilities Plc. All products displayed are insured by Collinson Insurance (a trading name of Astrenska Insurance Limited).
Do albert & eddie power your medical screening system too?
At Get Going we understand that everyone is different, and shouldn’t be labelled or pigeonholed just because they have a certain condition. That is why we use the specialist Protectif Medical Risk Rating on our policies. We had no plans to change medical screening providers, and so the albert & eddie customer journey has integrated with Protectif.
How do I get a quote?
Simply click here to start your free quote today.
ƗPlease note, Get Going ‘s online prices automatically include a 15% discount against our Customer Service Centre prices. This is discounted from our core policy price before you add any additional cost of optional extensions or additional medical premium.
SAVE 15%Ɨ BUYING ONLINE!
